Order status
ORDER STATUS: FIND OUT WHAT EACH STAGE MEANS
| STATUS TYPE | STATUS | WHAT IT MEANS |
PAYMENT STATUS |
Awaiting payment | The payment has not yet been identified in our system. In the case of a bank slip, once payment has been made, the system may take up to 48 hours to identify the payment. |
PAYMENT STATUS |
Payment confirmed | The payment method used was successfully identified. In the case of payments by bank slip, it means that the payment was identified successfully. |
PROCESSING STATUS |
Processing | Product being handled within the Distribution Center. At this stage, the order is invoiced with the issuance of NF-e and we handle the item at the factory, which may include final finishes on the piece, quality control and packaging for shipping. |
PROCESSING STATUS |
Order dispatched | It means that the order handling has already been completed and sent to the customer. At this stage, the Verse customer will receive an email notification, where a tracking code (if applicable) will be provided so that they can track the arrival of the purchase. |